As provided by the City’s Water Ordinance, Section 6-5.22 (below);
The Water Department shall not be liable for any damages to the property of the consumer or others caused by broken, damaged, or leaky fixtures upon the premises of the consumer. The Water Department may charge for all water supplied the consumer through a meter even though the water is wasted because of broken, damaged, leaky, or open fixtures. The Water Department shall in no case be liable for damages occasioned by water running from open fixtures in premises to which it has turned on the water. All consumers having an arrangement for hot water shall have a tank from which to feed the boiler. The Water Department shall not be responsible for the safety of boilers on the premises of any consumer.(’66 Code, § 6-5.22) (Ord. 76-A, passed 12-17-23)
The City is not responsible for water that is used, wasted or leaking, whether intentional or not, on the homeowner’s side of the meter or property. While we are sympathetic to the situation and understand these types of issues can be costly there is nothing to suggest that the City, and ultimately the City’s taxpayers, is responsible for refunding any charges to your water bill.
